ScaledDecision makingHigh reuse

Earlier Cross Functional Alignment

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Summary

Bringing policy, operational and delivery colleagues together earlier in a phase removes the back-and-forth that slows decisions. A lightweight, repeatable workshop format aligns the right people around shared goals before delivery begins.

Shared challenge

This opportunity addresses Slow decision making — a challenge experienced by multiple teams across the contract.

What one team learned

Bringing policy, operational and delivery colleagues together earlier leads to faster decisions, less rework and better collaboration. When alignment happens late, teams build the wrong thing and re-plan mid-phase.

Reusable improvement

A cross functional alignment workshop pattern: a facilitated half-day session with a standard agenda, role map, decision log template and follow-up cadence that any team can run at phase start.

How other teams can apply it

  • 1Run the alignment workshop in the first two weeks of any new phase.
  • 2Use the supplied role map to confirm policy, operational and delivery representation.
  • 3Capture decisions and owners in the shared decision log template.
  • 4Hold a 30-minute fortnightly alignment check-in for the phase.

Evidence and artefacts

Alignment workshop facilitation pack
Template
Decision log template
Template
SFI retrospective findings
Report
Before/after decision lead-time data
Data

Suggested SoW wording

The supplier will run a cross-functional alignment workshop within the first two weeks of the phase, bringing together policy, operational and delivery stakeholders, and will maintain a shared decision log reviewed fortnightly.

Teams that could benefit

EPRImport ControlsAnimal & Plant Health

Linked Statements of Work

SoW-24Integrated
SoW-42Integrated
SoW-31Integrated

Benefits expected and measured

Expected benefit80% target

Faster decisions, less rework, better collaboration.

Measured benefit88% realised

Decision lead time down 41%, rework cut by a third across 3 teams.

Comments and decision history

  1. Priya NadkarniDelivery Lead· 12 Jan 2026

    Trialled this on SFI Discovery — decisions that previously took two weeks were closed in days.

  2. Defra Portfolio OfficeGovernance· 3 Feb 2026Decision

    Approved as a recommended pattern for all new discovery and alpha phases.

  3. Marcus BellService Owner· 2 May 2026Status change

    Now embedded across six teams — moving status to Scaled.