Recommended for SoWOnboardingHigh reuse

Faster Onboarding of New Teams

View learning journey

Summary

New teams spend time understanding governance, stakeholders and delivery expectations before they become productive. An onboarding pack compresses that ramp-up.

Shared challenge

This opportunity addresses Knowledge loss — a challenge experienced by multiple teams across the contract.

What one team learned

New teams spend time understanding governance, stakeholders and delivery expectations that are already well known elsewhere.

Reusable improvement

A new team onboarding pack with key contacts, governance routes, delivery standards and common ways of working.

How other teams can apply it

  • 1Share the onboarding pack on day one of mobilisation.
  • 2Tailor the governance and contacts section per delivery group.
  • 3Review and refresh the pack at the end of each phase.

Evidence and artefacts

New team onboarding pack
Template
Governance routes map
Reference
Ways of working guide
Guidance

Suggested SoW wording

Newly mobilising teams will be onboarded using the partnership onboarding pack, covering key contacts, governance routes, delivery standards and common ways of working.

Teams that could benefit

EPRImport ControlsExtended Producer Responsibility

Linked Statements of Work

SoW-48Integrated

Benefits expected and measured

Expected benefit70% target

Faster mobilisation, reduced onboarding effort, earlier productivity.

Measured benefitPending measurement

Not yet measured — baseline being captured on next mobilisation.

Comments and decision history

  1. Grace AdeyemiDelivery Lead· 30 Apr 2026Decision

    Recommended for inclusion in the Waste Tracking mobilisation SoW.